Privacy Policy
What Information Do We Collect?
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We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
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When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or other relevant information.
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DoubleClick: We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
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Bitrix24 & Amazon Web Services (AWS): We use Amazon Web Services as our CRM to manage and store customer data, including contact information, business details, communication data, transaction records, and preferences. Bitrix24 ensures robust security with encryption and access controls to protect your data.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
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To provide the services requested.
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To improve and enhance our customer service and support (your information helps us to more effectively respond to your customer service requests and support needs).
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To process transactions (your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
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To administer a contest, promotion, survey or other site feature.
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To send marketing communications, with your consent.
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To comply with legal requirements.
Do We Disclose Any Information To Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Consent and Your Rights
By using our site, you consent to our website’s privacy policy and you have the right to:
- Access your personal information
- Correct your personal information
- Request the deletion of your personal information
- Opt-out of marketing communications
Contact Us
If you have any questions about this Privacy Policy or privacy practices, please contact us at: service@reliablehome.ca or (613) 274-3800.
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on October 4th, 2024.