Why Choose Us?

Reliable Home Environment has a strong reputation in Ottawa for providing signature custom installations of heating and cooling products that consistently exceed our customers’ expectations. Owner John van der Heyden founded Reliable with a vision to treat customers like family and always provide the best possible customer service. Reliable is Ottawa’s leading residential contractor offering premium Lennox products. When you choose Reliable, you get the best products, the best installations, the best service, and the best value in Ottawa.

Team of Ottawa Heating & Cooling Experts at Reliable Home Environment

Top 10 Reasons to Choose Reliable Home Environment

1) We’re a Family-Owned Business that Truly Cares

Reliable is owned and managed by John van der Heyden, one of Ottawa’s best and most reliable installation experts for heating and cooling. John and the Reliable team have deep-seated values of honesty, great service, meticulous attention to detail and reliability.

2) We’re the Top Lennox Dealer in Ottawa

Owning Lennox products means you have the most reliable and best-performing gas heating and cooling appliances on the market. Pair this with the best installations in the city from Reliable and you have a winning combination that can’t be beat anywhere in Ottawa.

REHE-NoSubcontractingButton3) We Never Use Subcontractors

All of our heating and cooling technicians have been hand picked and fully trained by John van der Heyden and are full-time Reliable Home Environment staff members, meaning you can rest assured knowing you’re getting the absolute best furnace or air conditioner installation every time. We always go the extra mile to ensure you are 100% satisfied.

4) The Best Furnace and Air Conditioner Installations in Ottawa

To us, your installation is more than just a job. It’s a personal challenge to exceed your – and even our – expectations of how your installation should be done. Whether it’s John or any other member of our team, you’re getting an installation that’s truly a work of art. That means your unit will run at peak efficiency, for years to come.

5) Honest Answers and Clear Quotes

You will always know exactly what you will get, when you will get it, and how much it will cost. We provide exceptional customer service from the first call to the final handshake. You’ll never find hidden fees or surprises on your bill.

6) We Love Getting To Know You

The staff at Reliable really loves getting to know our customers. Our staff works with your meticulously every step of the way to ensure you get exactly what you want, when you want it and within your budget. We’re always courteous, honest, and precise and will leave your house looking better than when we arrived. When you choose Reliable, you’re part of our family! And we always treat you that way.

7) Industry-Leading Warranty Coverage

We want your good experience with us to continue after we leave, which is why in addition to our expert installations, we offer one of the best warranties in the business.

8) Driven to be a Perfect 10

At Reliable Home Environment, we are dedicated to serving our valued customers and getting the job done right. We invite you to visit dozens of perfect 10 reviews on HomeStars.

9) The Fastest Emergency Service in Ottawa

During an emergency we’ll usually get back to you within 15 minutes. Under normal circumstances, a Reliable technician will be at your door within 2 hours.

10) Money Back Guarantee

Our mission is to exceed our customers expectations. Reliable offers our installation customers a unique one year money back guarantee.

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